Refund Policy
Nakshatra subscriptions and in-app purchases are processed through the App Store or Google Play. Refunds, cancellations, renewals, taxes, and payment methods are handled by the store account used for purchase.
If you buy Nakshatra Black or another paid Nakshatra product through the iOS app, Apple handles the purchase through the App Store. If you buy through the Android app, Google handles the purchase through Google Play. Nakshatra does not receive full payment card details and cannot directly reverse store charges from inside the app.
Subscriptions renew automatically unless canceled through the App Store or Google Play account before the renewal deadline that applies to the purchase. Uninstalling Nakshatra, signing out, or deleting a Nakshatra account does not automatically cancel a store subscription.
If Premium access does not appear after purchase, use Restore Purchases in the app while signed in with the same store account and Nakshatra account. If access still does not restore, contact support with the Nakshatra account email, platform, approximate purchase date, and store order identifier if available. Do not send full payment card numbers or store-account passwords.
Refunds are not promised because a user disagrees with an astrology interpretation, timing window, compatibility note, remedy, report, or generated answer. Nakshatra content is reflective Jyotish guidance, not guaranteed outcomes or professional advice. Store refund rights and consumer-law rights still apply where available.
For purchase access issues, duplicate charge questions, restore trouble, account mismatch questions, or
refund routing help, contact support@nakshatra-app.com. Nakshatra support can help locate
account and entitlement status, but refund decisions for store purchases remain with Apple or Google.